VA San Diego Healthcare System
Community Care for Veterans
VA coordinates health care for Veterans from community providers in the local San Diego area. Veterans may be eligible to receive care from a community provider when the VA cannot provide the care they need, or the wait time for their care exceeds VA wait time standards. This care is provided on behalf of and paid for by the VA. Community care is available to Veterans based on certain conditions and eligibility requirements. A VA provider must first approve community care before a Veteran can receive care from a community provider.
What is the VA MISSION Act?
On June 6, 2018, President Donald J. Trump signed landmark legislation known as the VA MISSION Act of 2018. The Act affects many VA programs, including changes that make dramatic improvements to how Veterans receive health care provided outside of VA facilities. With the implementation of the MISSION Act, the Veterans Choice Program ended. For more information, please read the Veteran Community Care General Information fact sheet.
Will I be eligible for community care under the MISSION Act?
You may be eligible for community care if:
- You need a service that’s not available at VA (e.g. maternity care).
- You reside in a U.S. state or territory without a full-service VA medical facility.
- You met previous distance criteria or live in one of the least populated states (ND, SD, MT, AK, WY), received care prior to June 6, 2018, and receive care within two years after June 6, 2018.
- You meet average drive time or appointment wait-time requirements.
- It’s in your best medical interest to be referred to a community provider.
- You need care from a VA medical service line that isn’t providing care that complies with VA’s quality standards.
For more information, please read the Veteran Community Care Elligibility.
Helpful information related to VA MISSION Act:
Veteran Community Care – Emergency CareBeginning June 8, 2020, the VA is requesting that Veterans and all community hospitals and/or community providers notify the Department of Veterans Affairs (VA) of a Veteran who self-presents to an emergency department within 72 hours of the start of the episode of care.
This notification should take place through the VA Community Care Centralized Call Center (Call Center):
Phone: 1-844-72HRVHA or (844-724-7842)
See VA Community Emergency Care - Provider Notification for details.
VA San Diego Healthcare System has a local Customer Service/Liason Team to assist Veterans and community providers when needed. If you have questions, please call (858) 623-1879, between the hours of 7:30 a.m.- 4:00 p.m., Monday through Friday.
For general Mission Act inquiries, please contact: (866) 867-7927 or dial (858) 552-8585, option #9 or visit www.missionact.va.gov.
- San Diego VAMC
Hours of Operation
Monday - Friday
7:30 a.m. - 4:00 p.m.