VA San Diego Healthcare System Receives 2016 Press Ganey NDNQI Award for Outstanding Nursing Quality - VA San Diego Healthcare System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA San Diego Healthcare System


VA San Diego Healthcare System Receives 2016 Press Ganey NDNQI Award for Outstanding Nursing Quality

November 4, 2016

Print Version (PDF)

VA San Diego Healthcare System (VASDHS) is pleased to announce it has been awarded the 2016 NDNQI® Award for outstanding nursing quality by Press Ganey. The award recognizes the top-performing academic medical center that has achieved excellence in overall performance in nursing quality indicators.

The NDNQI Award for Outstanding Nursing Quality honors hospitals that have made impressive and measurable improvements in nursing performance and patient outcomes. The award is given annually to the top performing organization across 17 quality measures in each of seven categories: academic medical center, teaching hospital, community hospital, pediatric hospital, rehabilitation hospital, psychiatric hospital and international. The highest-ranking hospital in each category receives the award.

More than three years ago, VASDHS implemented Relationship Based Care as a professional practice model for care delivery, and employee empowerment. Our nurses and multidisciplinary team members are highly engaged and have a voice as part of Shared Governance, where they provide their ideas and solutions for ways to provide the best care to our Veterans. 

"We are proud to partner with VA San Diego Healthcare System,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving and sustaining excellence in nursing-sensitive quality measures reflects VA San Diego Healthcare System’s deep commitment to delivering high quality compassionate and patient-centered care in San Diego.”

According to VASDHS Director Dr. Robert M. Smith, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience. “This award reflects our nurses’ commitment to the highest professional standards and dedication to serving America’s Veterans and we are very grateful for this recognition of their excellence,” Smith said.

About VA San Diego Healthcare System
VASDHS provides comprehensive health care to approximately 83,000 Veterans.  Our facilities include the medical center in La Jolla and seven clinics throughout San Diego and Imperial counties.  We provide medical, surgical, mental health, spinal cord injury and advanced rehabilitation services. In addition, we have a large homeless Veteran outreach program and the Aspire Center (residential treatment center for Veterans from Iraq and Afghanistan).  VASDHS provides professional training to more than 2,400 medical students, resident, as well as nursing students and other health care professionals.  We also have one of the largest research programs in the VA with ~ 700 research active research projects and annual expenditures of ~$41 million.

About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit