Healthcare delivery begins under new VA contract - VA San Diego Healthcare System
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VA San Diego Healthcare System


Healthcare delivery begins under new VA contract

August 25, 2020

SAN DIEGO — Today marks the beginning of community healthcare delivery to our local Veterans under the U.S. Department of Veterans Affairs (VA) contract awarded to TriWest Healthcare Alliance.

“The new Community Care Network (CCN) contract awards reflect our ongoing commitment to increasing Veterans access to care,” said VA Secretary Robert L. Wilkie, “and were designed based on feedback from Veterans and other stakeholders.”

TriWest Health Care Alliance has been managing VA’s community care network in the area. TriWest transitioned to the new Community Care Network today. VA community providers currently contracted by TriWest will not be automatically enrolled in CCN, so they will be required to sign a new contract with TriWest to continue providing services to Veterans under CCN.

“We are confident it will greatly improve care coordination for Veterans here in our area. And it will improve the timeliness of payments to our local community providers,” said Dr. Robert M. Smith, director, VA San Diego Healthcare System.

VA’s new community care network is made up of six regions. Region 4 includes Arizona, California, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Texas, Utah, and Wyoming. VA is deploying this new network in phases to ensure continuity-of-care coordination. Veterans will continue to receive care from their current community providers during the transition.

The new network serves as the direct link between VA and local health care providers, providing an industry-standard contract vehicle for the VA to purchase care. TriWest will manage the network and process claims for payment to local providers on behalf of the VA.