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VA San Diego Healthcare System

 

Reporting Safety or Quality Issues

You have the right to present concerns pertaining to patient care and safety at all VISN 22 Health Care System locations including Outpatient Clinics. These concerns should be directed to the Manager of the Service or Department that is providing care, the patient advocate or the facility director. If you are unsure of whom to contact, any employee can direct you to the appropriate supervisor.
 
Should it appear that your concerns can’t be resolved at the local facility, you should contact VISN 22 at:

300 Oceangate Ste. 700
Long Beach CA 90802
562-826-5963

The Joint Commission

If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email patientsafetyreport@jointcommission.org. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.