How Does Your VA Health Care Rate? - VA San Diego Healthcare System
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VA San Diego Healthcare System

 

How Does Your VA Health Care Rate?

San Diego VA Medical Center staff during a group photo

San Diego VA Medical Center staff during a group photo.

Tuesday, February 25, 2020
As of December 11, 2019, all VA medical center web sites added a link to a VA site that compares local medical center performance.  Just go to the front page of the VA San Diego Healthcare System and select the “Compare your VA Facility” button on the home page (grey left sidebar).  There you will find the information for San Diego VA on timeliness, quality, and Veteran satisfaction:
  • Wait times for appointments by location (medical center or clinics)
  • Same day services available
  • Hospital Compare data (compares VA facilities to other hospitals in the area)
  • Outpatient Compare data (how do individual VA facilities compare to other clinics in the area?)
  • Nursing home compare
  • Patient Experience Compare data
  • VA facility quality data
  • Veteran satisfaction (patients reported they were always or usually able to get an appointment when needed for primary care (routine).
VASDHS Hospital Compare scores for Fiscal Year 2019, quarters 3 & 4 had overall better rates than local hospitals* for:
  • Mortality rates 30 days after discharge from hospital
  • Readmission rates 30 days after discharge from hospital
  • Inpatient immunization for influenza
  • Hospital based inpatient psychiatric care
  • Substance abuse and tobacco use treatment 
  • Better patient safety indicators for complications

We strive every day to improve our care and service.  If you receive a survey, please complete it with honest feedback.  We need to hear about your experience with VASDHS so we can continue to improve.

*compares VASDHS to the following hospitals:  Scripps Green, Alvarado, Loma Linda University – Murietta, Scripps Mercy, Tri-City, Palomar, Paradise Valley, El Centro, Sharp Coronado, Grossmont, Sharp Memorial, Scripps Memorial, UCSD Hillcrest, John F. Kennedy, Scripps Memorial – Encinitas, Sharp Chula Vista, Temecula Valley, Kaiser Foundation – Zion, Pioneer Memorial, Southwest

 

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