My HealtheVet Discontinues Advanced Level Account - VA San Diego Healthcare System
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VA San Diego Healthcare System


My HealtheVet Discontinues Advanced Level Account

female patient looking at her phone for her My HealtheVet online account

My HealtheVet, VA’s online patient portal, gives you access to your VA health information so you can understand and manage your VA care. Upgrade to a My HealtheVet Premium account!

Thursday, August 12, 2021

On September 1, 2021, the My HealtheVet Advanced account level will be discontinued. If you have a My HealtheVet Advanced account, your account will revert to a Basic account, and you will no longer be able to refill or track your VA prescriptions online.

That means it is time to upgrade to a My HealtheVet Premium account! Upgrading to a Premium account is free and will enhance the privacy and security that protects your health information.

With a My HealtheVet Premium account, you can securely access your VA health information 24/7. Using your Premium account, you will be able to:

  • Request VA prescription refills, ship and track VA medications to your home, and view your current VA prescriptions and prescription history.
  • View, download and print health information, reports and images from your VA medical record.
  • Send online secure messages to your VA care team to ask them nonurgent health questions and send updates on your condition.
  • View, schedule, reschedule, and cancel your VA appointments.

You can upgrade in person, online, or via video appointment for free. Learn how to upgrade your account by visiting VA San Diego's My HealtheVet page.


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